Here you will find a wealth of technical support information about all IMSL and PV-WAVE products. Our support includes E-mail, phone and fax numbers for your local support representatives, online tip databases, online documentation and product-related listservs. You also will find valuable information about consulting and training services as well as calendars for upcoming training classes.

Our Support and Software Update Subscription Service (SUSS) is one of the most comprehensive software maintenance plans in the industry. The SUSS program provides extensive coverage that goes beyond the basic warranty, enabling you to receive technical assistance and product updates, maximizing and protecting the value of your software investment.

• Direct access to technical support specialists for assistance with installation, softkeys, product functionality and effective programming techniques
• Technical support via telephone, E-mail, fax and this Website
• Product updates, including:
  • Functional enhancements
  • Performance improvements
  • Bug fixes
  • Easier installations
  • Support for new operating systems
• The ability to download interim patches and other useful files
• Early access to beta versions
• Flexible license transfer policy

• Submit an E-mail support request
• Find phone numbers for Technical Support
• Search knowledge bases and FAQs
• View Technical Notes and White Papers
• Read late-breaking news
• Review support offerings for each product
• Download patches and other useful files
• View product documentation
• Ask Questions through our Forum Service